Privacy Policy
Overview
At Satguru Electronics, we value and respect your privacy. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit our website, use our services, or make purchases related to LED TV spare parts. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect various types of personal information to provide and improve our services. This includes:
- Personal Identification Information: When you place an order or create an account, we collect details such as your name, email address, phone number, shipping address, billing address, and payment information.
- Transaction Data: We collect information about your purchases, including product details, order history, and payment transactions.
- Technical Data: We may automatically collect information about how you use our website, such as your IP address, browser type, operating system, device type, and pages you visit on our site (via cookies and similar technologies).
- Communication Data: We collect any correspondence you send to us, such as emails, support inquiries, or feedback.
2. How We Use Your Information
We use your personal information for the following purposes:
- To Process Transactions: To fulfill your orders for LED TV spare parts, including payment processing, shipping, and customer support.
- To Improve Our Services: To understand how you interact with our website and services, enabling us to enhance functionality, product offerings, and user experience.
- To Communicate With You: To send you order confirmations, updates, promotional offers, newsletters, and responses to inquiries. You can opt-out of marketing communications at any time.
- To Provide Customer Support: To address your requests, process returns or exchanges, and offer technical support regarding products.
- For Legal and Security Purposes: To comply with legal obligations, enforce our terms and conditions, and protect the security of our website and users.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers (such as payment processors, shipping companies, and IT service providers) who help us operate our business and deliver products and services.
- Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. We will notify you before your personal data is transferred to a different entity.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and collect data on how you use our website. Cookies are small files stored on your device that help us remember your preferences, analyze website traffic, and improve site functionality. You can manage or disable cookies in your browser settings, but this may affect your experience on our website.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include encryption, secure payment gateways, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. If you request the deletion of your personal information, we will process it as per applicable laws, but we may retain certain information for legitimate business purposes.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You can request access to the personal information we hold about you.
- Correction: You may update or correct any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to certain conditions.
- Opt-out: You can opt out of marketing communications at any time by following the unsubscribe instructions in the emails we send or by contacting us directly.
To exercise any of these rights, please contact us at the details provided below.
8. Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of such third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. Any changes will be posted on our website, and the updated policy will be effective immediately upon posting. Please review this policy periodically to stay informed about how we protect your personal information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Satguru Electronics
[email protected]
+91 92152 60600
