Terms & Conditions
Overview
Welcome to Satguru Electronics ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our services and the purchase of LED TV spare parts (the "Products") from our app or physical stores. By accessing, using, or purchasing from Satguru Electronics, you agree to be bound by these Terms.
1. Product Information
1.1. All LED TV spares sold by Satguru Electronics are sourced from reputable manufacturers and are intended to be compatible with specific LED TV models.
1.2. Product images, descriptions, and specifications on our website or promotional materials are provided for reference purposes. We strive to ensure accuracy but do not guarantee the complete accuracy or availability of all information.
1.3. We reserve the right to modify, update, or discontinue any product without prior notice.
2. Order and Payment
2.1. By placing an order for LED TV spare parts, you agree to provide true, accurate, and complete information regarding the products and payment details.
2.2. Orders are subject to acceptance and availability. We reserve the right to refuse or cancel orders at our discretion.
2.3. All payments must be made in full before the shipment of goods. Payment methods accepted include credit cards, debit cards, bank transfers, and other payment systems as specified on our website.
3. Shipping and Delivery
3.1. Delivery charges and estimated delivery times will be calculated and provided at the time of purchase.
3.2. We are not responsible for delays in delivery caused by circumstances beyond our control, including but not limited to, natural disasters, transportation issues, or customs delays.
3.3. The risk of loss or damage to the Products passes to you once the Products are delivered to the designated shipping address.
4. Warranty and Returns
4.1. All LED TV spare parts come with no warranty against manufacturing defects. The warranty covers repair or replacement of faulty parts but does not cover damage caused by improper installation, misuse, or external factors.
4.2. To claim warranty, you must provide proof of purchase and may be required to return the defective product.
4.3. Returns are accepted within [Insert return period, e.g., 14 days] of receiving the order, provided the product is unused, undamaged, and in its original packaging. Shipping costs for returns are the responsibility of the buyer unless the product is defective or damaged on arrival.
4.4. Refunds will be issued according to our refund policy, typically processed within 5-7 business days .
5. Installation
5.1. Installation of the LED TV spare parts should be performed by a professional technician to avoid damage or voiding of warranties. We are not responsible for any issues arising from incorrect installation.
5.2. We may offer installation services at an additional cost, subject to availability.
6. Limitation of Liability
6.1. To the maximum extent permitted by law, Satguru Electronics shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profit, loss of data, or business interruption arising from the use or inability to use the Products, even if we have been advised of the possibility of such damages.
6.2. Our total liability for any claim arising from the purchase or use of the Products will not exceed the purchase price of the specific product in question.
7. Intellectual Property
7.1. All content on our website, including text, images, logos, and trademarks, are the property of Satguru Electronics or its licensors and are protected by copyright, trademark, and other intellectual property laws.
7.2. You may not reproduce, distribute, or use any content from our website without our express written consent.
8. Privacy and Data Protection
8.1. We respect your privacy. All personal information provided by you will be handled in accordance with our Privacy Policy.
8.2. By placing an order, you consent to the collection, use, and processing of your personal data for the purposes of fulfilling your order and improving our services.
9. Governing Law
9.1. These Terms are governed by the laws of the INDIA without regard to its conflict of law principles.
9.2. Any dispute arising out of or related to these Terms will be resolved in the courts of INDIA.
10. Amendments
10.1. We may modify, update, or change these Terms at any time. Any changes will be posted on our website, and the updated version will become effective immediately upon posting.
10.2. It is your responsibility to review these Terms periodically to stay informed of any changes.
11. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Satguru Electronics
[email protected]
+91 92152 60600